Newsela is hiring a Remote Mid Market Customer Success Manager
\nThe role: \n\n\n* As a member of our Customer Success team, the Mid-Market Customer Success Manager will be the go-to partner for district leaders and manage a portfolio of our mid-market accounts in the Northeast.\n\n* Reporting to the Manager of Strategic Customer Success, you will work with districts to identify their goals and intended use with Newsela, and will build out a partnership plan to achieve those goals.\n\n* Youโll leverage data, our tech stack, and customer insights to drive company results in product adoption, renewal, and expansion. \n\n* You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle.\n\n* You will partner closely with our Professional Learning team to ensure professional development training is meeting the specific needs of your clients.\n\n\n\n\nWhy youโll love this role:\n\n\n* Youโll have the opportunity to directly influence how district administrators engage with Newsela.\n\n* You will get to represent the future of education, enhance how districts and teachers engage with students, and provide time-saving approaches that allow educators to design customized learning for different levels of learners. \n\n* You will build partnerships that are outcome oriented and always focused on achieving client success criteria while making Newsela an embedded part of a districtโs curricular strategy.\n\n* Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging, culturally responsive learning content to students and teachers.\n\n\n\n\nWhy youโre a great fit:\n\n\n* You have 3+ years experience managing a portfolio of accounts and have demonstrated the ability to drive revenue through growth, retention, and expansion.\n\n* You are meticulous about understanding your clientsโ goals and are their biggest advocate in ensuring they achieve them.\n\n* You are experienced in client success planning, and are able to ask discovery questions, actively listen, and synthesize client goals.\n\n* You leverage your strong product knowledge and regional expertise with your relationship building skills to make yourself a trusted partner that clients love working with.\n\n* You have a mastery in strategically planning and executing your client interactions, regularly checking the pulse and proactively reaching out to them to ensure satisfaction and renewals.\n\n* Gainsight and Salesforce (SFDC) experience is a plus.\n\nExperience owning renewals as a CSM at an EdTech company is strongly preferred.\n\nThis role is based in EST or CST, working remotely.\n\n\n\n\nCompensation: \nBase salary: $75,000 - $80,000\nOn-target commission: $20,000\nOn-target earnings: $95,000 - $100,000\n\nTotal compensation for this role also includes incentive stock options and benefits. \n\n \nAbout Newsela: \n\nNewsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.\n\nWhy youโll love working at Newsela:\n\n\nHealth & Wellness: Access to the worldโs leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.\n\nWork From Home: Almost all of our roles are fully remote - tech stipend included!\n\nSupporting ALL Families: Supplemental programs and time off to take care of your family and yourself.\n\nTime Off: Flexible PTO to recharge, including Sabbatical Leave\n\nInclusive Experiences: Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes.\n\nProfessional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.\n\nMake A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.\n\n\n\nDisclaimer: Please be aware of recruitment phishing scams affecting Newsela and other employers. Newsela does not use third party services for full time hires. Our recruiting emails will come from an @newsela.com email address. You can reach out to [email protected] if you have concerns about the legitimacy of an email sent by or on behalf of Newselaโs talent acquisition team. Newsela will never ask for financial or banking information from candidates, nor will you be asked for any type of payment as part of consideration for employment with Newsela. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Embedded and Education jobs that are similar:\n\n
$70,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNewark, New Jersey, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Athletic Media Company is hiring a Remote Editorial Design Intern
\nAbout Us\n\n\nThe Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams and leagues that captivate their attention. We serve a multi-faceted audience that craves a richer connection and understanding with immersive storytelling and a like-minded community of fans. Founded in 2016 and with major operational hubs in San Francisco, Los Angeles, London and Melbourne, we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States, Canada and the UK. Our newsroom has produced thousands of in-depth reports along with more than 120 podcasts and other forms of premium content. Put simply, The Athletic is at the center of a sports fanโs universe.\n\n\n\n\nAbout the Role\n\n\nThe Athletic is accepting applications for its inaugural Leon H. Carter newsroom internship, a 12-week program either remote or based in New York City, which will run from September 16, 2024 - December 6, 2024. The intern will be embedded on our editorial design and visuals team, which will expose the intern to every facet of the newsroom. The mission of The Athleticโs internship program is to attract and develop the industryโs next stars. The intern will help shape our most informative coverage while helping to advance our goal to be the top destination for sports news around the world. The rate of pay for this role is $20.00 USD per hour. \n\n\nThis is a remote internship that will require some travel to New York City. Candidates based in New York City have the option of working on-site in the New York office.\n\n\nThe application deadline is April 19, 2024.\n\n\n\nResponsibilities\n* Work closely with the design team and newsroom to enhance articles, social media, and basic data viz, plus complete an art direction project.\n* Articles: Use photos and vector elements to create bespoke lead images for stories published by The Athletic.\n* Social: Use type, photos and vector elements to create posts for Instagram, Twitter and other social media platforms.\n* Graphics/Data viz: Learn how to use our intuitive chart building tool to create basic data visualizations.\n* Art Direction: Complete an art direction project by commissioning an illustrator to create original artwork. Provide instructions and guidance to help the artist understand the brief.\n\n\n\nRequirements\n* Undergraduate students who are ideally in their junior or senior year.\n* Ability to work a 30-40 hour work week.\n* Previous design and/or newsroom internship experience is a plus.\n* Flexibility: ability to adapt to fast-paced work environments where needs and priorities can change quickly.\n* Deep knowledge of and a passion for sports.\n* This is a remote internship that will require some travel to New York City. Candidates based in New York City have the option of working on-site in the New York office.\n\n\n\nApplication Directions\n* Attach a resume.\n* An essay between 500-700 words explaining why you should be considered by The Athletic for this internship, including but not limited to your main area of interest โ design, data viz and visual storytelling.\n* Two letters of recommendation.\n* A portfolio of at least 10 relevant samples showcasing strong editorial design skills.\n\n\n\n\n\nThe Athletic offers unique perks and benefits to all full-time employees based on their country of residence. Our comprehensive US benefits package includes:\n\n\n- Highly competitive, employer-contributed medical, dental, vision, basic life and disability insurance plans.\n- Savings accounts for medical, wellness, and childcare expenses.\n- 401k retirement savings plan and employer match.\n- Paid time off including paid sick leave, 12 paid holidays, 15 days of accrued vacation to start, and up to 20 weeks of Paid Parental Leave.\n\n\nFor international candidates: Our global benefits packages offer similar benefits and perks, competitive to the local market.\n\n\nThe Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply. The Athletic will consider all applicants without regard to race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other protected characteristic under applicable law.\n\n\nClick here to review our Applicant Privacy Notice, which describes how and when The Athletic Media Company collects, uses, and shares certain personal information of job applicants and prospective employees.\n\n\nBeware of fraudulent job recruiting schemes! Our recruiters use [email protected] exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software, to purchase equipment through us, or to provide sensitive personally identifiable information, such as bank accounts or social security numbers. If you have been contacted by someone claiming to be a recruiter with The Athletic but operating from a different email address about a job offer, please report it as potential job fraud to the law enforcement and to [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Embedded, Travel and Senior jobs that are similar:\n\n
$65,000 — $155,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Athletic Media Company is hiring a Remote MLB Intern
\nAbout Us\n\n\nThe Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams and leagues that captivate their attention. We serve a multi-faceted audience that craves a richer connection and understanding with immersive storytelling and a like-minded community of fans. Founded in 2016 and with major operational hubs in San Francisco, Los Angeles, London and Melbourne, we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States, Canada and the UK. Our newsroom has produced thousands of in-depth reports along with more than 120 podcasts and other forms of premium content. Put simply, The Athletic is at the center of a sports fanโs universe.\n\n\n\n\nAbout the Role\n\n\nThe Athletic is accepting applications for its inaugural Leon H. Carter newsroom internship, a 12-week program either remote or based in New York City, which will run from September 16, 2024 - December 6, 2024. The intern will be embedded on our Major League Baseball desk, working directly alongside our talented team of editors and writers. The mission of The Athleticโs internship program is to attract and develop the industryโs next stars. The intern will help shape our most informative coverage while helping to advance our goal to be the top destination for sports news around the world. The rate of pay for this role is $20.00 USD per hour. \n\n\nThis is a remote internship that will require some travel to New York City. Candidates based in New York City have the option of working on-site in the New York office.\n\n\nThe application deadline is April 19, 2024.\n\n\n\nResponsibilities\n* Attend daily weekday meetings of the MLB news enterprise team.\n* Accept projects assigned by the MLB news enterprise editors, whether it is contributing reporting to projects being led by other team members or taking the lead on specific assignments that can be executed during the offseason.\n* Work writing shifts focused on immediate news response.\n* Contribute to live blogs and previews during special coverage periods.\n* Be available to report stories remotely (video and phone calls, emails, texts).\n* Be available for in-person reporting, whether it be games or press availability, dependent on location.\n* Be available to take any special assignments from the deskโs leadership team.\n\n\n\nRequirements\n* Undergraduate students who are ideally in their junior or senior year.\n* Ability to work a 30-40 hour work week.\n* Previous newsroom internship experience is a plus.\n* Flexibility: ability to adapt to fast-paced work environments where needs and priorities can change quickly.\n* Deep knowledge of and a passion for baseball and/or Major League Baseball.\n* This is a remote internship that will require some travel to New York City. Candidates based in New York City have the option of working on-site in the New York office.\n\n\n\nApplication Directions\n* Attach resume.\n* An essay between 500-700 words explaining why you should be considered by The Athletic for this internship, including but not limited to your main area of interest (editing, writing, design, social, audio, video, or other) and your passion for storytelling in the sport of baseball. \n* Two letters of recommendation.\n* Seven work samples, such as published articles, videos, podcasts, or similar work. At least three samples should be articles that have been published. \n\n\n\n\n\nThe Athletic offers unique perks and benefits to all full-time employees based on their country of residence. Our comprehensive US benefits package includes:\n\n\n- Highly competitive, employer-contributed medical, dental, vision, basic life and disability insurance plans.\n- Savings accounts for medical, wellness, and childcare expenses.\n- 401k retirement savings plan and employer match.\n- Paid time off including paid sick leave, 12 paid holidays, 15 days of accrued vacation to start, and up to 20 weeks of Paid Parental Leave.\n\n\nFor international candidates: Our global benefits packages offer similar benefits and perks, competitive to the local market.\n\n\nThe Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply. The Athletic will consider all applicants without regard to race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other protected characteristic under applicable law.\n\n\nClick here to review our Applicant Privacy Notice, which describes how and when The Athletic Media Company collects, uses, and shares certain personal information of job applicants and prospective employees.\n\n\nBeware of fraudulent job recruiting schemes! Our recruiters use [email protected] exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software, to purchase equipment through us, or to provide sensitive personally identifiable information, such as bank accounts or social security numbers. If you have been contacted by someone claiming to be a recruiter with The Athletic but operating from a different email address about a job offer, please report it as potential job fraud to the law enforcement and to [email protected]. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Embedded, Travel, Senior and Non Tech jobs that are similar:\n\n
$55,000 — $155,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Newsela is hiring a Remote Mid Market Customer Success Manager
\nThe role: \n\n\n* As a member of our Customer Success team, the Mid-Market Customer Success Manager will be the go-to partner for district leaders and manage a portfolio of our mid-market accounts in Pennsylvania.\n\n* Reporting to the Manager of Strategic Customer Success, you will work with districts to identify their goals and intended use with Newsela, and will build out a partnership plan to achieve those goals.\n\n* Youโll leverage data, our tech stack, and customer insights to drive company results in product adoption, renewal, and expansion. \n\n* You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle.\n\n* You will partner closely with our Professional Learning team to ensure professional development training is meeting the specific needs of your clients.\n\n\n\n\nWhy youโll love this role:\n\n\n* Youโll have the opportunity to directly influence how district administrators engage with Newsela.\n\n* You will get to represent the future of education, enhance how districts and teachers engage with students, and provide time-saving approaches that allow educators to design customized learning for different levels of learners. \n\n* You will build partnerships that are outcome oriented and always focused on achieving client success criteria while making Newsela an embedded part of a districtโs curricular strategy.\n\n* Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging, culturally responsive learning content to students and teachers.\n\n\n\n\nWhy youโre a great fit:\n\n\n* You have 3+ years experience managing a portfolio of accounts and have demonstrated the ability to drive revenue through growth, retention, and expansion.\n\n* You are meticulous about understanding your clientsโ goals and are their biggest advocate in ensuring they achieve them.\n\n* You are experienced in client success planning, and are able to ask discovery questions, actively listen, and synthesize client goals.\n\n* You leverage your strong product knowledge and regional expertise with your relationship building skills to make yourself a trusted partner that clients love working with.\n\n* You have a mastery in strategically planning and executing your client interactions, regularly checking the pulse and proactively reaching out to them to ensure satisfaction and renewals.\n\n* Gainsight and Salesforce (SFDC) experience is a plus.\n\nExperience owning renewals as a CSM at an EdTech company is strongly preferred.\n\nThis role is based in PA or surrounding states, working remotely. \n\n\n\n\nCompensation: \nBase salary: $75,000 - $80,000\nOn-target commission: $20,000\nOn-target earnings: $95,000 - $100,000\n\nTotal compensation for this role also includes incentive stock options and benefits. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and Design jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nPhiladelphia, Pennsylvania, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.